Almost every emergency callout we attend in a heatwave was preventable in April. Systems rarely fail without warning — they fail because small, cheap problems were left to become big, expensive ones at exactly the moment the system works hardest. Two short maintenance windows a year prevent nearly all of it.

Let us handle your seasonal service. Kelvara covers Surrey, South London and Kent. Book an AC service →

Pre-Summer Checklist (April–May)

Do this before the first hot week, not during it — engineer availability in a heatwave is the worst of the year.

Pre-Winter Checklist (September–October)

Essential if you have a heat pump — this is its main season.

What You Can Do Yourself — and What You Shouldn't

Safe DIY: cleaning or replacing accessible filters, keeping the outdoor unit clear of leaves and vegetation, wiping indoor unit grilles, and paying attention to new noises or smells. These cost nothing and genuinely help.

Leave to us: anything involving refrigerant (legally requires F-Gas certification), electrical work, coil chemical cleaning, and pressure diagnostics. This isn't gatekeeping — refrigerant work without certification is unlawful, voids warranties, and occasionally hospitalises the optimistic.

The Faults Behind Most Breakdowns

  1. Dirty filters — the most common trigger by far, cascading into frozen coils and overworked compressors.
  2. Low refrigerant from gradual leaks — efficiency bleeds away for months before cooling visibly fails.
  3. Electrical failures — capacitors and contactors wear out quietly, then fail on the hottest day when demand peaks.
  4. Frozen evaporator coils — nearly always a symptom of the first two problems, not a fault of its own.

The pattern is obvious: routine servicing catches every one of these early. In our experience, an annual service prevents the overwhelming majority of emergency breakdowns — the industry rule of thumb says as many as 95% of them.

One Service or Two?

Cooling-only domestic systems: one annual service (spring) is usually enough. Heat pumps and commercial systems working year-round: spring and autumn visits, matching the two checklists above. Commercial premises with F-Gas leak-check obligations should build servicing into their compliance calendar anyway — see our F-Gas guide.

Get ahead of the season

Book your maintenance visit now — before the rush, at a time that suits you.

Book Seasonal Maintenance